Should there be any defects or problems with your items ordered that are our fault please get in touch first so that we can come up with a solution. Sometimes we might not always require the physical print back and may request a photo of the damage / fault. For personalised items you will be given every opportunity to check and proof your artwork and because it’s made just for you we can only refund if the item is actually faulty or a proof has been rejected and we still shipped.
Please remember our aim is to make you happy so whatever the issue please contact us and we will do everything we can to solve any issues.
Returns Address:
PrintByMagic Returns
342 Wellington Road North
Heaton Chapel
Stockport
SK4 5DA
Tel. 01614644304